Useful info from A-Z
Find out what service our customers with disabilities can expect
The cash-desk and cable-car employees are always available to assist people with disabilities. You are welcome to contact us by phone or email before your arrival to clarify any questions. Also, if you are traveling with a larger group, we kindly ask you to contact us in advance.
Discounts with 70% disability
Find out the rules regarding the degree of disability
The degree of disability or reduced capacity to work must be between 70% and 100% in order to get the reduced fare. You can find a detailed list of fares here:
Find out more about lifts at the Schlossalm cable car and Stubnerkogel cable car
Barrier-free lifts are available at the valley station of the Schlossalm cable car. From the parking lots or the cash desks, you can easily get to all levels.
There is no lift at the Stubnerkogel valley station, but you do have barrier-free access to the cash desks and toilets as well as the cable cars.
Find out the explanation and locations of Euro key toilets
Accessible barrier-free toilets can be used with a euro key. Holders of a valid handicap pass usually have such a key at their disposal. If you don’t have one with you, you are welcome to ask at the cash desk for a euro key. There are euro key toilets at the valley and mountain stations of the Stubnerkogel cable car. The toilets are located inside the building and are therefore only open during regular operating hours.
The barrier-free toilets at the valley station of the Schlossalm are also located in the cable car building and are accessible anytime during regular operating hours of the cable car.